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Asaf Cohen - CEO
Personalizes customer care for every client with Zendesk.
We can help you do the same
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Shir Mor - Sales Director
Creates 1:1 engagements with customer around the world with WhatsApp
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Joe Bloggs - Sales Director
“I use ADALENTE every day as i works for me”
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Engage your consumers where they already are

The most innovative brands choose omni channel messaging.

Make it simple for your customers to communicate with your business on the channels they use every single day.

Wechat

Website & App

Facebook

Twitter

Instagram

Whatsapp

Email

Apple Business Chat

SMS

YOUR
COMPANY

30% Less phone calls.

X 3 agent efficiency

33% increase in customer satisfaction.

Our Services

Your communication command center

Unify all customer communication channels and respond from a single interface

Create relationships with your clients

Move conversations from phone to messaging, and provide personal customer experience at scale

Automation
and AI

Use bots to solve simple requests, and hand over the conversation to an agent at the right time

API
integration

Connect your messages to any system and move data seamlessly between your platforms

The business benefits are incredible

Increase sales

Minimize the amount of missed interactions with a potential customer and start the relationship off on the right foot by using their preferred method of communication — text messaging.

Increase productivity

While one employee can only handle one phone call at a time, messaging offers far greater concurrency. Layer on AI-powered chatbots to handle inquiries like scheduling appointments and answering FAQs to further increase productivity and ultimately reduce operational costs.

Increase CSAT and retention

Consumers overwhelmingly prefer messaging to phone calls when starting a conversation with a business, and it shows- Brands that operate on messaging experience a 35% increase in customer satisfaction

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